FAQ

1. What kind of products does Medium Rare Goods sell?

Medium Rare Goods specializes in selling vintage and rare collectibles. Our store offers a wide range of unique accessories and clothing items that celebrate favorite music, sports, and nostalgic moments. From vintage band t-shirts to rare sports memorabilia, we have something for every collector.

2. Are the items at Medium Rare Goods authentic?

Yes, all the items at Medium Rare Goods are 100% authentic. We take pride in curating a collection of genuine vintage and rare collectibles. Each item is carefully sourced and authenticated to ensure its authenticity and value.

3. How often do you add new products to your store?

We are constantly on the lookout for new and exciting vintage and rare collectibles to add to our store. We regularly update our inventory with fresh finds, so be sure to check back often to discover new treasures.

4. Can I return or exchange an item?

We want you to be completely satisfied with your purchase from Medium Rare Goods. If for any reason you are not happy with your item, please contact our customer support within 14 days of receiving your order to initiate a return or exchange. Please note that certain items may be non-returnable due to their unique nature.

5. How do I care for and maintain vintage items?

Vintage items require special care to preserve their condition and longevity. We recommend following the care instructions provided with each item. In general, it is best to hand wash or dry clean vintage clothing and accessories. Avoid exposing them to direct sunlight or harsh chemicals. Proper storage in a cool, dry place is also important to prevent damage.

6. Do you ship internationally?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if we ship to your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.

7. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders within 1-2 business days. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

8. What payment methods do you accept?

At Medium Rare Goods, we accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Choose the option that is most convenient for you during the checkout process.

9. Can I sell my vintage items to Medium Rare Goods?

We are always interested in expanding our collection of vintage and rare collectibles. If you have unique items that you would like to sell, please reach out to our customer support with details and photos of the items. Our team will review your submission and get back to you with further information.

10. How can I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email at info@mediumraregoods.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.